top of page



The 5 Best Gifts Product Management Can Give
Wrap up the 5 best gifts product management can give your cross-functional team this holiday season.


I Built an Amazing Strategic Plan - Now What?
Congratulations! You did it right this year - you clearly defined what success looks like, so the team knows what to strive for. You...


Building a B2B Marketing Strategy with No Market Data
Building a B2B marketing strategy without market data? Navigate this challenge now, and ensure it never happens again.


Put the "Strategy" in Marketing Strategy
Step-by-step to a strong marketing strategy that gets teams aligned and budgets approved.


Marketing Plan vs Marketing Strategy: What's the Difference?
Uncover the crucial differences between a marketing plan and a marketing strategy. Learn how to build both to succeed in B2B marketing.


It's Not the Bot: Why Chatbots Aren't the Problem with Your Customer Service
Those chirpy, intrusive customer service chatbots drive us crazy. But is that the fault of the bot? Largely not. Here's why:


Survey Mistakes Equal Bad Product Decisions
I continue to be surprised by how poorly crafted most surveys are. The avoidable mistakes lead to, at best, confused and unactionable...


That's Not a Reason: Win/Loss Answers That Tell You Nothing
The answers most product marketers are accepting during win/loss aren't actionable. How can you improve your win/loss insights?


Avoid Confirmation Bias with Better Product Team Workflows
The Dangers of Bad Product Team Workflows in Gathering Market Insights A couple years ago, I posted about the dangers of quoting...


Want More Product Team Meetings? Don't Read This
With all the virtual ink spilled on "running effective meetings," why are product teams still spending too much time in too many meetings...


Leading the "Right Now" Product Launch
Every product marketing manager faces the "right now" product launch at some point. You know - when the super-excited product manager...


These Aren't Product Launch Problems (But Must Be Fixed)
Many of the most common frustrations with B2B product launches are not, in fact, launch problems. That said, you'll need to fix them -...


My B2B Buyer Persona Epiphany
Today's B2B Buyer personas aren't useful. This isn't news, but the reason is staggeringly obvious - B2B buyer personas don't talk about...


When is it Enough Market Knowledge to Act?
I've been talking with a client recently about the pull-and-tug that goes into deciding whether there's enough market proof to build a...


Activity Ownership is Critical to Innovate on Purpose
There are several self-inflicted roadblocks to purposeful innovation, and a big one is lack of clear ownership of the activities to...


Innovating When Your Boss is a Gatekeeper
I got a great question in class a few weeks ago: "How can I innovate if my boss doesn't let me? My leadership says they want me to...


Three Techniques You're Not Using to Find Innovation Opportunities
Most tech companies want to build new things. But how can you ensure what you're building is innovation a market will buy? #1: Adopt an...


The Secret to Effective Product Launch Emails
A student recently asked me a great question: "What's the most important information to get customers' attention with a product launch...


Your Innovation Team is Bigger Than You Think
I recently exchanged emails with a newly-promoted Market Strategist about how to Innovate on Purpose. The discussion had to do with...


This Friday: Diane Pierson on Pragmatic Institute Office Hours
This Friday, March 31st at 1:30pm US. Register here for this FREE session to ask me your burning questions about product management and...
bottom of page